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Job Title: Sales Advisor (full time / part time)


Job Purpose

  • To uphold and maintain the values of The Body Shop.

  • To maintain a high standard of customer service and care.

  • To work and cooperate with fellow staff to ensure that teamwork and responsibility towards work are always present.

  • To ensure that all efforts are made to effectively maximise sales.

  • To ensure that all operational and merchandising tasks are completed so as to ensure smooth shop operations.


Competencies

  • Communicates effectively through active listening and reading of non-verbal cues.

  • Demonstrates “customer-first” attitude in daily work and decision-making.

  • Enjoys being part of a team and is able to adapt to changes is team dynamics.

  • Takes ownership and leadership for decisions within own scope.

  • Drives for results and is motivated by achievement.

  • Ability to effectively multi-task and flexible to new situations.

  • Proactive learner who seeks out product knowledge and new information.

Skills

  • Ability to effectively converse in English and a second language.

  • Ability to converse in Mandarin will be an advantage.

  • Strong social and conversational skills.

  • Numerically agile to be able to support service to customers when managing in-store promotions.

  • Planning and organising skills.


Experience

  • Work experience in retail and customer service preferred.


All information collected is only for recruitment purposes and will be kept in strict confidence.

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